Our end-to-end delivery capability covers best-in-class, value-driven solutions across the following enterprise applications and next-generation technology platforms.
Fintech
Digital
Enterprise Performance Management (EPM)
Enterprise Resource Planning (ERP)
Supply Chain Management
Human Capital Management (HCM)
Customer Experience (CX)
Regulatory Reporting
Data & Analytics
Cloud Computing / Big Data / Artificial Intelligence (AI) / Machine Learning (ML) / Blockchain / Security
SERVICE
CxO Advisory Services
01
Service overview
We advise organisations on their business & technology transformation roadmaps, process improvement and cost optimisation strategies, the end-to-end architecture to enable the transformation, and the best software for their requirements. In doing so, we empower CxO leadership and their teams to enhance performance, agility, and sustainability within the organisation.
Scope of service
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Vision & Roadmaps
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Transformation Strategy & Architecture
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Business Case & Benefits Realisation
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Target Operating Model Design
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Technology & Platform Enablement
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Supplier/Vendor Selection Assistance
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Programme & Portfolio Design
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Independent Reviews/Health-checks
Outcomes & value delivered
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Better alignment between strategy and execution
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Reduced transformation and execution risk
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Targeted quick-wins + strategic outcomes
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Increased confidence by key stakeholders
- Improved compliance & governance
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Measurable and achievable outcomes, backed by proven case studies and leading practice
SERVICE
Implementation Services
02
Service overview
We work collaboratively with on-site business and technology specialists and offshore partners/teams to provide comprehensive implementation services covering design, build, testing and deployment - and leverage the use of agile and cost-effective delivery models. We have decades of expertise in successfully designing, deploying and overseeing such delivery models.
Scope of service
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Delivery Model/s Design
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Infratructure and Environments Approach
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Business Process Design
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Risks & Controls Framework
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Business and IT Requirements Gathering
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Gap Analysis & Recommendations
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Agile Delivery via Proof of Concept / Conference Room Pilots
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Functional & Technical Designs
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Build / Customization / Configuration
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System Testing and Integration Testing
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Deployment & Rollout
Outcomes & value delivered
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Cost-effective and high quality delivery, based on proven accelerators and templates
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Early involvement of business stakeholders
- End-to-end focus driven by business processes
- Coverage across the entire systems architecture landscape
- Effective use of automation, AI and workflows
- Strength and depth in Integration, Rules Engines, Data & Analytics, and Security
SERVICE
Project Management & Governance
03
Service overview
With our robust project management & governance capability, we ensure that projects / programmes are designed and operating effectively, get delivered on time within the envisaged scope and budgets, and are well equipped to achieve their stated business benefits in a sustainable manner.
Scope of service
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Project / Programme Design
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Project Planning - including Critical Path, Key Milestones, and Contingencies
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Project Resourcing
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Governance Design & Operation (SteerCo, Design Authority, etc.)
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Leading & Facilitating Key Design Decisions
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RAID Setup and Management
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Change Control
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Implementation Reviews and Health-checks
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Supplier Management
Outcomes & value delivered
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Realistic and achievable project / programme plans, backed by experience
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Higher confidence in meeting milestones
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Robust change management & governance
- Improved levels of business engagement
- Better handling of risks and issues due to early warning mechanisms
- Increased levels of compliance with key business and reporting cycles
SERVICE
Business & IT Change Management
04
Service overview
We work alongside and coach business and IT teams to ensure a smooth transition to new or improved business processes and operating procedures, aligned to the new/updated target operating model, and based on the latest underpinning technology platforms. We collaborate with specialist providers for key services such as end-user training delivery, communications delivery, KPIs & Metrics design, etc.
Scope of service
- Communications - Approach and Facilitation
- Process Mappings to Targeting Operating Model and Org Design
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Standard Operating Procedures
- Alignment to KPIs & Metrics
- User Acceptance Testing - Planning, Preparation & Facilitation
- End User Training - Planning, Preparation & Facilitation
- Support Model Design & Deployment
- Go-Live Planning and Execution
- Post Go-Live Support
- Support for Initial Business Cutover
- Transition to Long-term Support
Outcomes & value delivered
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End users aware of and ready for the business change
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Greater confidence on using the new/improved business processes on the latest technology
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Higher levels of end user adoption
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Better alignment to key business and reporting cycles
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Increased ability to achieve stated business benefits